Globaltek Drive Testing Procedures uses the latest technology in our HDD testing procedures. These tests vary depending on size, interface, and condition.
1. Verify incoming condition of drives and desired drive testing procedures/outcome to be achieved (depending on customer needs. Work order form is attached to all incoming purchase orders in advance by Purchaser to indicate level of service needed, which is validated by Sales Rep associated with client sale.
2. Upon arrival, if drives are new/sealed, part numbers and serial numbers are verified against incoming purchase order documentation and packing slip from vendor. If all matches, drives proceed to either shipping for outbound QC/packing or to Receiving for internal receipt and warehousing.
3. If drives were purchased as used, new/open box or arrive in a non-sealed state when they were expected to be sealed, after part number and serial number validation against incoming purchase order and packing slip from vendor drives will proceed to Test Department for further inspection.
Test process types and equipment used:
SMART attribute verification, full diagnostic, hour and error log verification, and presence of data on SATA, IDE, SCSI and SAS drives. We are also capable of making “soft” repairs on SATA and IDE drives. We can erase data using various scripts to comply with all Data Security and Erasure laws, and can provide secure destruction by degaussing and in-house shredding.
Globaltek uses various types of equipment, depending on process needed. We use multiple standalone PC-based stations capable of log verification, SMART tests, presence of data, etc. Each unit will process 3 drives at a time. All SATA and IDE based full diagnostic testing are processed on two 40 port test and repair racks as well as 50 standalone customer Recertification systems. All SCSI or SAS drives are processed on server based rack systems using appropriate software for the drive type.
1. Upon receipt of drives in Test area, Lead Tester verifies material against Statement of Work document for type of procedures to be run.
2. All SATA and IDE interface drives that are expected to be new/open box are run on standalone systems for verification of hours and SMART logs. If all results comply with the conditions of drives being new/unused, the material is returned to Shipping/Receiving for further processing as outlined above in Incoming QC/Routing.
3. If test results above indicate drives are not new and do not comply with expectations set forth on incoming PO/Statement of Work form, Purchasing is notified and material is set aside until the decision is made to either RTV or complete full diagnostic testing below.
4. If decision is made to proceed with diagnostic testing, all SATA/IDE drives are to be processed on the 40 Port Test racks. This process will complete a full test and secure erasure of the drives, and result in a pass/fail result. All drives that pass testing are routed to Shipping/Receiving for processing.
5. All drives that fail above step are then routed to the Software Recertification systems for repair attempt. Drives that pass are routed to Shipping/Receiving as above steps in Incoming QC/Routing. All drives that fail at this level proceed to Non-conforming area for RTV or destruction.
6. All SAS/SCSI drives are QC’d, tested and erased on the Server based test rack system. Testing includes all types as listed above expect for soft repairs. This results in a pass/fail result with routing as above.